Privacy Policy

Introduction

Welcome to 1stay.in ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a booking or reservation
• Contact us for customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

Types of Personal Information

• Name and contact information (email, phone, address)
• Payment information (credit card details, billing address)
• Travel preferences and booking history
• Profile information and preferences
• Communication records with our support team

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Location data (with your permission)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your bookings and reservations
• Providing customer support and responding to inquiries
• Personalizing your experience and improving our services
• Sending booking confirmations and important updates
• Marketing communications (with your consent)
• Fraud prevention and security monitoring
• Legal compliance and dispute resolution
• Analytics and service improvement

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users.

Property Partners

We share necessary booking information with accommodation providers to fulfill your reservations.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training
• Payment card industry (PCI) compliance

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us analyze site usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.