Safety Center

Your safety is our top priority. Learn about our comprehensive safety measures and how we protect our community.

Emergency? If you're in immediate danger, contact: Police - 100 | Fire - 101 | Ambulance - 108 | Women & Child Care - 181

Our Safety Features

Multiple layers of protection to ensure a safe experience for everyone

Identity Verification

All users undergo thorough identity verification

Government ID verification
Phone number confirmation
Email verification
Social media linking

Secure Payments

Your payment information is always protected

Encrypted transactions
PCI DSS compliance
Fraud protection
Secure refund process

Property Verification

All properties are verified before listing

Address verification
Photo authenticity
Host background checks
Property inspections

24/7 Support

Round-the-clock safety support team

Emergency hotline
Incident response
Safety guidance
Immediate assistance

Trust & Security Stats

Numbers that demonstrate our commitment to safety

99.8% authentic reviews

Verified Reviews

Only verified guests can leave reviews

Verified users

Background Checks

Comprehensive screening for all users

256-bit SSL encryption

Secure Platform

Bank-level security and encryption

< 15 min average

Response Time

Quick response to safety concerns

Safety Tips

Best practices to ensure a safe experience for guests and hosts

For Guests

Always communicate through the 1stay.in platform
Verify property details and photos before booking
Read reviews from previous guests
Keep your personal information private
Report any suspicious activity immediately
Use secure payment methods only

For Hosts

Screen guests through our verification system
Keep property information up to date
Install proper safety equipment (smoke detectors, etc.)
Provide clear house rules and emergency contacts
Report any concerning guest behavior
Maintain property insurance coverage

Emergency Response

What to do if you encounter a safety issue

Ensure Immediate Safety

If you're in immediate danger, contact local emergency services first (Police: 100, Fire: 101, Ambulance: 108)

Contact 1Stay

Call our 24/7 safety hotline at +917250497146 or email us at info@1stay.in

Document the Incident

Take photos, save messages, and gather any evidence that might be helpful

Follow Up

Our safety team will follow up with you and provide ongoing support as needed

Need Help or Have Safety Concerns?

Our safety team is available 24/7 to assist you with any safety-related questions or concerns.

+917250497146 Report an Issue

Safety Hotline

+917250497146

Email Support

info@1stay.in

Safety Resources

Available 24/7

Loading amazing stays...